Terms and Conditions
Effective date: January 12, 2026
Last updated: January 12, 2026
1) Who We Are
These Terms and Conditions (“Terms”) are a legal agreement between you and:
Roman Kotyk, individual entrepreneur (FOP) 3163104092
Ivano-Frankivsk, Ukraine
Email: hello@SmallShiftParenting.com
SmallShift Parenting is a marketing trade name used by Roman Kotyk. It is not a registered company name. When these Terms say “we,” “us,” or “our,” they refer to Roman Kotyk operating under the SmallShift Parenting name.
These Terms apply to your use of SmallShiftParenting.com (the “Site”) and to purchases you make through links from the Site (the “Services”).
2) Acceptance of These Terms
By using the Services or buying a Product, you agree to these Terms.
If you do not agree, do not use the Site and do not purchase the Product.
3) Eligibility
You must be 18 years old or older to purchase or use the Product.
The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
4) What You Are Buying
We sell digital, downloadable audio guides (“Product” or “Products”). The Product is delivered electronically, typically by an email containing a download link.
The Product is educational and informational. It is not a substitute for professional advice. More details are provided in the Disclaimers section later in these Terms.
We do not promise ongoing updates. The version available at the time of purchase is the version you are buying.
5) Purchases, Payments, and Taxes
Purchases are processed by a third-party e-commerce platforms.
Some purchases may be processed by FastSpring, an authorized reseller. For FastSpring order questions or to request a refund, please visit FastSpring Buyer Support.
Payment options may include major cards and digital wallets available at checkout (for example Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay).
Payment availability can vary by location and device.
Prices are shown at checkout. We may change prices at any time, but price changes do not affect purchases already completed.
Taxes: You are responsible for any local taxes, duties, or fees that are not collected at checkout.
Billing issues and chargebacks: If you believe there is a billing error, please contact us at hello@SmallShiftParenting.com within 30 days so we can try to resolve it. Unresolved chargebacks or fraudulent payment activity may result in loss of access and enforcement of these Terms to the extent permitted by law.
6) Delivery and Access
After successful payment, you should receive an email with a download link. Delivery is typically immediate, but may be delayed due to technical or email delivery issues.
If you do not receive the email, check your spam or promotions folders and then contact us at hello@SmallShiftParenting.com. We will attempt to help you access your purchase.
You are responsible for having the device, software, and internet access needed to download and play the audio. You are also responsible for saving a copy of your download for your own personal use. Download links may be time-limited or access-limited by the platform.
7) Refund Policy for Digital Products
General policy (all customers)
If you are a consumer and unless an exception applies, you have the right to cancel within 14 days from the day after purchase without giving any reason.
Exception for digital content
The right to cancel does not apply to digital content that you have started to download, stream, or otherwise access, or to products you have already had the benefit of.
Refunds and abuse
Refunds may be refused where there is evidence of fraud, refund abuse, or other manipulative behavior.
We may approve a refund at our discretion in situations, such as: an accidental duplicate purchase, or non-delivery that we cannot resolve after reasonable troubleshooting.
Faulty or misdescribed product
This policy does not affect any rights you may have if the product is not as described, faulty, or not fit for purpose.
How refunds are handled depending on where you purchased
1) Purchases processed by Paddle
If your receipt shows Paddle as the seller, to cancel your order you must inform Paddle. For fastest processing, use Paddle’s Contact Us form.
If you cancel within the 14-day window and the digital-content exception does not apply, Paddle will reimburse payments received without undue delay and no later than 14 days after being informed of your decision.
Refunds are provided at Paddle’s sole discretion on a case-by-case basis and may be refused in cases such as fraud or refund abuse.
2) Purchases processed by FastSpring or other method:
If your receipt shows FastSpring as the seller, refund requests are typically handled by our support team. Email us at hello@smallshiftparenting.com with:
– the email used at checkout
– your order reference (if available)
– the reason for the request
FastSpring can generally process credit or debit card refunds for up to 6 months after purchase, and PayPal refunds within 90 days.
Contact
Support: hello@smallshiftparenting.com
8) License Grant (Household Use)
When you purchase a Product, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to download and use the Product for personal, non-commercial use within your household.
You may share access to the Product only with members of your household (for example, a spouse or partner living with you), as long as the Product is not shared or distributed outside the household.
You may not sell, rent, sublicense, redistribute, or publicly share the Product or any part of it.
All rights not expressly granted to you are reserved.
9) Prohibited Uses
You agree that you will not, and will not allow anyone else to:
- resell, redistribute, or share the Product publicly or privately (including posting it on websites, forums, file-sharing services, or social media)
- upload the Product to any platform or service that allows others to access or download it
- use clips, transcripts, or other parts of the Product in any paid product, course, coaching offer, membership, or other commercial offering
- use the Product (or any portion of it) to train, develop, test, or improve any machine learning model, AI system, dataset, or automated content system. This includes uploading the Product, transcripts, or substantial excerpts into AI tools or services that store content, learn from it, or use it to generate outputs for you or others.
- remove or alter any copyright notices or ownership statements
If you violate this section, your license may be terminated and we may pursue available remedies to the extent permitted by law.
10) Intellectual Property
The Site, the Product, and all related content (including audio, text, branding, and design) are owned by Roman Kotyk or used with permission and are protected by intellectual property laws.
Buying the Product does not give you ownership of the Product or any intellectual property rights. You only receive the limited license described in these Terms.
11) Educational Content, No Professional Advice, and No Guarantees
The Product is provided for educational and informational purposes only. It is not medical advice, mental health advice, therapy, counseling, diagnosis, treatment, legal advice, or any other professional service.
The Product is not medical, psychological, therapeutic, legal, or other professional advice. We are not providing diagnosis, treatment, or individualized care. Buying or using the Product does not create a professional-client or therapist-client relationship.
You are responsible for how you use the information. Outcomes depend on many factors, including your situation and consistency. We do not guarantee results.
If you need personalized support, you should consult a qualified professional.
If you believe someone is in immediate danger, contact your local emergency number.
12) Third-Party Services
We use third-party services to operate parts of the Services, to process payments and deliver digital products.
Your purchase may also be subject to third-party terms, policies, and technical rules.
We do not control third-party and are not responsible for their services, outages, or actions.
We may also link to third-party websites or resources. We are not responsible for third-party content, policies, or practices.
(Placeholder: link to our Privacy Policy once published.)
13) Disclaimer of Warranties
To the fullest extent permitted by law, the Services and Product are provided “as is” and “as available.” We do not make warranties or guarantees of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not guarantee that the Site will be uninterrupted, secure, or error-free, or that downloads will always work without issues. We will make reasonable efforts to help with access problems through support.
14) Limitation of Liability
To the fullest extent permitted by law:
- We will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or related to the Services or Product.
- Our total liability for any claim related to the Services or Product will not exceed the amount you paid for the Product that gave rise to the claim.
Nothing in these Terms limits liability where it cannot be limited under applicable law. These limitations also do not apply to liability arising from fraud or intentional misconduct, to the extent such liability cannot be limited or excluded under applicable law.
15) Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold us harmless from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- your violation of these Terms,
- your misuse of the Site or Product,
- your violation of any law or third-party rights, or
- your sharing, redistribution, commercial use, or prohibited use of the Product.
16) Termination and Enforcement
We may suspend or terminate your access to the Site or terminate your license to the Product if we reasonably believe you have violated these Terms, committed fraud, or misused the Product (including prohibited sharing or redistribution).
If your license is terminated, you must stop using the Product. Any continued use is prohibited. Sections that by their nature should survive termination will survive (including license limits, prohibited uses, intellectual property, disclaimers, limitation of liability, indemnification, and dispute terms).
17) Dispute Resolution, Governing Law, and Venue
Contact us first: If you have a concern or dispute, you agree to contact us at hello@SmallShiftParenting.comand give us 30 days to try to resolve it informally.
Governing law: These Terms are governed by the laws of Ukraine, without regard to conflict of law rules.
Venue: If a dispute cannot be resolved informally, you agree that it will be resolved in the courts located in Ukraine, and you consent to the jurisdiction of those courts.
Mandatory rights: Nothing in this section is intended to remove rights you may have under mandatory consumer protection laws that cannot be waived.
18) Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of the Terms.
Changes apply from the date they are posted on the Site. If you continue to use the Site or purchase a Product after changes take effect, you agree to the updated Terms.
19) Electronic Communications
By using the Site or purchasing a Product, you agree that we may communicate with you electronically, including by email and by posting notices on the Site.
For customer support, you can reach us at hello@SmallShiftParenting.com. You are responsible for keeping your email address accurate and for checking your inbox (including spam or promotions folders).
20) Privacy
Our Privacy Policy explains how we collect, use, and share information related to the Site and marketing tools (including tracking technologies such as the Meta pixel). (Placeholder: insert link to Privacy Policy once published.)
21) English Version Controls
These Terms are written in English. If these Terms are translated, the English version will control to the extent permitted by law.
22) Miscellaneous
Severability: If any part of these Terms is found unenforceable, the rest will remain in effect.
No waiver: If we do not enforce a provision of these Terms, that does not waive our right to enforce it later.
Assignment: You may not assign or transfer your rights under these Terms. We may assign these Terms as part of a business transfer, reorganization, or similar event.
Entire agreement: These Terms, together with any policies referenced in them (including the Privacy Policy), form the entire agreement between you and us regarding the Services.
Headings: Headings are for convenience only and do not affect interpretation.